Shipping & Delivery Policy
Our online workshops are conducted via digital platforms, so no physical shipping is required. However, for any materials or merchandise associated with our workshops (e.g., e-books, dance props, or branded clothing), the following policy applies:
- Digital Products: Upon successful registration and payment, participants will receive access to the workshop through a secure link. All digital products (such as e-books or downloadable materials) will be delivered to the email address provided during registration.
- Physical Products: If you order any physical products, they will be shipped to the address you provide during checkout. Please allow 5-7 business days for processing and shipping. Shipping times may vary depending on your location.
- Shipping Fees: Shipping fees for physical products will be calculated based on the delivery address and product weight. Shipping fees are non-refundable.
- International Shipping: We currently offer international shipping for select items. Additional shipping fees and customs duties may apply for international orders.
- Tracking Information: Once your order is shipped, you will receive an email with tracking information. Please allow 24-48 hours for tracking details to update.
- Damaged or Missing Items: If your item arrives damaged or is missing, please contact us at ytsameer@gmail.com within 7 days of receipt. We will arrange a replacement or refund as needed.